Per the New York Department of Financial Services, you cannot receive CE credit for any course previously used for your license renewal (based on the course approval number).
Instructor Mishell Magnusson
2 CE (All Licenses*) NYCR-246254
The Accredited Customer Service Representative (ACSR) is a national designation, which is developed and administered by The Institutes. Earning the ACSR designation clearly conveys a commitment to excellence in customer service and professionalism and enhances the ability to be prepared to meet complex insurance challenges. These videos are intended to be viewed as a supplement to the on-line self-study modules that are available on The Institutes website. However, you can also view simply to earn continuing education credits and learn valuable information!
ACSR 5 - Professional Development & Account Management is a core module and is required by those who are pursuing the ACSR designation. ACSR 5 - Part 2 covers two key areas - Professional Communication and Account Management & Company Relations.
How do I test my system?
To test your system please log in at My ABEN Account and click on the Launch Viewer button for the purchased seminar.
How do I access the course materials?
To download course materials, log into your account at My ABEN Account and click on the course Handouts button.
How do I access the live broadcast?
If you purchased a live webcast, on the day of the broadcast, plan to log in 30-60 minutes prior to the start time. To access the webcast, log in to your online user account at My ABEN Account.
If clicking any of the above links doesn't seem to work, you can copy and paste the link into your browsers address window, or retype it there.
Additional Questions and Support
You can find commonly asked questions at ABEN Support.
For All Agency and Company Staff
Big I NY Members: $50 per person
Non-Members: $70 per person
Please note, you will register on the ABEN website with a separate ABEN login and password
Register Now (You will be leaving the Big I New York website)
*Excludes TLA License
Questions? Contact ABEN at email@example.com or 877-602-9877